Copy of Directorate letter No 6-1/2006-Medical dated 14.9.2010 addressed to all Unions/Associations.
Sub : Hospitals recognized by the State Govts./CGHS/CS(MA) Rules, 1944 - Grant of permission for treatment in any of the hospitals.
Sir,
I am directed to forward herewith a copy of Ministry of Health and Family Welfare, New Delhi OM No S-14025/7/2000-MS dated 28-3-2000 on the above subject for your informatin/guidelines and necessary action.
Copy of Ministry of Health and Family Welfare, New Delhi OM No S-14025/7/2000-MS dated 28-3-2000
Sub : Hospitals recognised by the State govts./CGHS/CS(MA) Rules, 1964 - Grant of permission for treatment in any of the hospitals - regarding
The undersigned is directed to say that the issue of grant of permission for treatment of Central Govt. Employees and the members of their family in any of the hospitals recognized by the State Govt./CGHS Rules/CS(MA) rules, 1944, had been under consideration of the Govt. for some time past. It has now been decided that the Central Govt. employees and the members of their families may be permitted to avail of medical facilities in any of the Central Govt. State Govts. hospitals and the hospitals recognized by the State govt. /CGHS Rules/ CS(MA) Rules, 1944, as well as the hospitals fully funded by either Central Govt. or the State Govt. subject to the condition that they will be reimbursed the medical expenditure at the rates fixed by the Govt. under the CGHS Rules/CS(MA) Rules, 1964 or the actual expenditure incurred, whichever is less. In other words, the permission can be granted by the Head of Ministry/Department/Office to the Central Govt. employees/members of their families to obtain medical services from any of the private hospitals recognized under CGHS in the 18 CGHS covered cities also.
2. If the treatment for a particular disease/procedure is available in the same city where the Govt. servant is employed, he may be permitted to avail of the medical services in any other city of his choice but in such cases, he will not be eligible for sanction of TA/DA. In case the treatment for a particular disease/procedure is not available at the same station, the beneficiary will be eligible for sanction of TA of his entitled class for taking treatment in a different city.
3. These orders will be effective from the date of issue.
Friday, November 26, 2010
Department of Posts Sets up two Post Offices for Commonwealth Games
Department Of Posts has established two Post Offices i.e. CWG Village and Main Press Centre, Pragati Maiden to cater to the athletes, delegates, visitors and media persons. These Post Offices are providing very affordable postal and logistics facilities to its customers in a very friendly environment. The Philatelic Sales Counters of these Post Offices are a major hit as a range of beautiful designed stamps (featuring the flora and fauna, sports, art & culture, famous personalities etc.), Philatelic Books and Special Covers are available for sale. On 30.9.2010, the Delhi Postal Circle has issued one Special Cover to commemorate the arrival Of Queen’s Baton in Delhi and very soon two picture post cards will also be issued by Department Of Posts on Commonwealth Games 2010.
Source : Press Information Bureau
Source : Press Information Bureau
India Post Celebrates the Spirit of the XIX Commonwealth Games
Third Set of Stamps on Tennis, Archery, Hockey and Athletics Released
India Post today released third set of stamps at CWG Village Post Office to commemorate the event that inaugurates today. India Post celebrates the spirit of the XIX Commonwealth Games by issuing a set of four stamps (of Rs. 5/- each) on Tennis, Archery, Hockey and Athletics. The set was formally released by Ms. Rameshwari Handa Chief Postmaster General, Delhi Circle, in the presence of Lt. General (Retd.) Ashok Kapur ADG (Games Village) and other senior officers of India Post.
The 19th Commonwealth games 2010, are being organized in Delhi between 3rd October and 14th October 2010. It is going to be the largest sport event in Delhi after the Asian Games in 1951 and 1982. It is also for the first time that the Commonwealth Games are being held in India. To commemorate this sporting extravaganza India Post has already issued two sets of stamps on Themes: One set on the Queen’s baton Relay and a second on the Jawaharlal Nehru and Talkatora Stadia.
As the commemorative stamps are printed in very limited quantity, for this issue only 4 lakh stamps have been printed. The stamp and First Day Cover have been designed by Sh. Sankha Samant.
Source : Press Information Bureau
India Post today released third set of stamps at CWG Village Post Office to commemorate the event that inaugurates today. India Post celebrates the spirit of the XIX Commonwealth Games by issuing a set of four stamps (of Rs. 5/- each) on Tennis, Archery, Hockey and Athletics. The set was formally released by Ms. Rameshwari Handa Chief Postmaster General, Delhi Circle, in the presence of Lt. General (Retd.) Ashok Kapur ADG (Games Village) and other senior officers of India Post.
The 19th Commonwealth games 2010, are being organized in Delhi between 3rd October and 14th October 2010. It is going to be the largest sport event in Delhi after the Asian Games in 1951 and 1982. It is also for the first time that the Commonwealth Games are being held in India. To commemorate this sporting extravaganza India Post has already issued two sets of stamps on Themes: One set on the Queen’s baton Relay and a second on the Jawaharlal Nehru and Talkatora Stadia.
As the commemorative stamps are printed in very limited quantity, for this issue only 4 lakh stamps have been printed. The stamp and First Day Cover have been designed by Sh. Sankha Samant.
Source : Press Information Bureau
Immediate appointment of candidates selected in PA/SA Rectt 2010
Orders were issued by the Directorate that the candidates selected in the Direct PA/SA recruitment-2010 will be appointed immediately pending the process of verification of Character and Antecedents and they will be allowed to work in the back office and they will be trained locally in the colleges where there is facility. They will be sent for the induction training whenever there is availability of slots. Heads of the circles are authorized to take appropriate decisions on their training etc.
CASUAL LABOUR - REVISED INSTRUCTIONS
Government of India
Ministry of Communications & IT
Department of Posts
(Pay Commission Cell)
Dak Bhawan, Sansad Marg,
New Delhi – 110001
No. 4-4/2009-PCC Dated – 19.11.2010
To,
All Chief Postmasters General,
Subject: - Review of Instructions on Engagement of casual labourers in the light of the Guidelines on outsourcing.
Sir/Madam,
Attention of all concerned is invited to this Directorate’s OM No. 1-20/2008-PCC dated 24th Sep 2010 containing revised duties of Multi Tasking Staff Group ‘C’ and letter No. 1-10/2009-PCC dated 07th Sep 2009 on guidelines and terms and conditions on outsourcing. Secretary (Posts)’s D.O. letter of even number dated 29th October 2010 on engagement of casual labourer may also be referred to.
2. The Department of Posts while designated the erstwhile Group ‘D’ as Multi Tasking Group ‘C’ Staff has prescribed inter alia that watch and ward/caretaker duties, and general cleanliness and upkeep of section/unit/office including dusting of furniture, cleaning of building rooms & fixtures, gardening will also be the duties of Multi Tasking Staff Group ‘C’ in addition to duties already entrusted to them.
3. In view of the revised duties assigned to the Multi Tasking Staff, there is a need to streamline the work entrusted to the Casual Labourers engaged in the Departmental of Posts, the Competent Authority has ordered the following:
(i) No Casual Labourers shall be engaged in the Administrative Offices i.e. CO/RO/DO/PAO w.e.f. 01st December 2010.
(ii) The work of sweepers and scavengers should be combined or the same may be outsourced wherever feasible.
(iii) Since duties of waterman, watch and ward, gardening, cleaning, etc. are now part of duties assigned to Multi Tasking Staff, the existing practice of engaging Casual Labourers as waterman, gardener, watch and ward or any other miscellaneous category shall be dispensed with w.e.f. 01st December 2010.
4. The above instructions should be followed in letter and spirit without any deviation. A compliance report of the above aspects may also be sent to this office for the information of Secretary (Posts) by 31st December 2010 positively as per the proforma attached with this letter.
Encl: As above
Yours faithfully,
Sd/-
(Surender Kumar)
Assistant Director General (GDS/PCC
Ministry of Communications & IT
Department of Posts
(Pay Commission Cell)
Dak Bhawan, Sansad Marg,
New Delhi – 110001
No. 4-4/2009-PCC Dated – 19.11.2010
To,
All Chief Postmasters General,
Subject: - Review of Instructions on Engagement of casual labourers in the light of the Guidelines on outsourcing.
Sir/Madam,
Attention of all concerned is invited to this Directorate’s OM No. 1-20/2008-PCC dated 24th Sep 2010 containing revised duties of Multi Tasking Staff Group ‘C’ and letter No. 1-10/2009-PCC dated 07th Sep 2009 on guidelines and terms and conditions on outsourcing. Secretary (Posts)’s D.O. letter of even number dated 29th October 2010 on engagement of casual labourer may also be referred to.
2. The Department of Posts while designated the erstwhile Group ‘D’ as Multi Tasking Group ‘C’ Staff has prescribed inter alia that watch and ward/caretaker duties, and general cleanliness and upkeep of section/unit/office including dusting of furniture, cleaning of building rooms & fixtures, gardening will also be the duties of Multi Tasking Staff Group ‘C’ in addition to duties already entrusted to them.
3. In view of the revised duties assigned to the Multi Tasking Staff, there is a need to streamline the work entrusted to the Casual Labourers engaged in the Departmental of Posts, the Competent Authority has ordered the following:
(i) No Casual Labourers shall be engaged in the Administrative Offices i.e. CO/RO/DO/PAO w.e.f. 01st December 2010.
(ii) The work of sweepers and scavengers should be combined or the same may be outsourced wherever feasible.
(iii) Since duties of waterman, watch and ward, gardening, cleaning, etc. are now part of duties assigned to Multi Tasking Staff, the existing practice of engaging Casual Labourers as waterman, gardener, watch and ward or any other miscellaneous category shall be dispensed with w.e.f. 01st December 2010.
4. The above instructions should be followed in letter and spirit without any deviation. A compliance report of the above aspects may also be sent to this office for the information of Secretary (Posts) by 31st December 2010 positively as per the proforma attached with this letter.
Encl: As above
Yours faithfully,
Sd/-
(Surender Kumar)
Assistant Director General (GDS/PCC
CREATION OF POSTMASTER CADRE
The Department has issued notification to create a separate cadre of Postmasters at the level of LSG, HSG-II, HSG-I and PS Group ‘B’ by carving out these cadres from the existing General Line Cadre posts in Postal Wing and PS Gr. ‘B’ and designated these as Postmaster Gr.I, Postmaster Gr. II, Postmaster Gr. III and Sr. Postmaster. . The whole order is reproduced below. Directorate fixed 16-03-2011 as last date for issue of appointment orders to those selected to postmaster cadre.
No.4-17/2008-SPB-II
Government of India
Ministry of Communications & IT
Department of Posts
Dak Bhawan, Sansad Marg
New Delhi – 110001
Dated, 22nd November, 2010
All Chief Post Masters General
Sub: - Introduction of Postmaster Cadre in Postal Wing.
Sir/Madam,
I am directed to say that Department of Posts operates mainly through its about 25500 Departmental Post Offices. The services it offers have grown in the traditional areas of sale of stamps, booking of Money orders and Registered letters as also in Savings Bank functions, especially where Post Offices disburse NREGA wages to beneficiaries. In many post offices these activities are carried out electronically, new services like e-payment, e-post etc is also offered. Further the Department has also entered into agreements with private players like Western Union for money transfers. In the area of mail, both express, parcel and traditional, the Department of Posts faces tremendous competition. It has to offer excellent services by way of continuous upgrades in quality and in the add on value of its mail products, like IOD, national billing, same day delivery of corporate mail etc.
2. In spite of the long existence of the Post Offices and challenges being faced by the Department from private players in the field there had never been an exclusive cadre for Postmasters. The Postal Assistants, LSG/HSG-II, I etc. are posted to man the posts of Postmasters. This system served the Department quite well till some time back. But now in order to improve/upgrade the functioning of the Post Offices, meet the present day requirement of specialization in Postal office management in the wake of introduction of technology, challenges from market and to increase productivity it has absolutely become essential to ensure that key Post Offices are headed by professional managers. Thus, in order to ensure that professionally qualified, trained and meritorious officials head they key Post Offices, it has been decided to introduce a separate cadre of Postmasters comprising the following grades by carving out the posts from existing General Line posts as ordered vide this Directorates letter No. 13-2/2010-PE-I dt. 03.02.2010.
I. Senior Postmaster 116 Posts
(Rs. 9300-34800 + Rs.4800 Grade Pay)
II. Postmaster Gr – III 495 Posts
(Rs.9300-34800 + Rs.4600 Gr. Pay)
III. Postmaster Gr-II 511 Posts
(Rs. 9300-34800 + Rs.4200 Gr. Pay)
IV. Postmaster Gr-I 2097 Posts
(Rs. 5200-20200 + Rs.2800 Gr. Pay)
3. The Recruitment Rules of the above stated grades have since been framed and notified. A copy of the Recruitment Rules called the Department of Posts, Senior Postmaster (Group B Gazetted), Postmaster (Grade ‘ III and II’ – Group B non – Gazetted) and Postmaster (Grade I-Group C non-Gazetted) Recruitment Rules, 2010, dated 9th September, 2010 is forwarded herewith.
4. The number of posts in the various grades of the Postmaster carved out of the existing General Line Posts in various Postal Circles is being issued separately.
5. Thus it may be noted that:
I. A separate cadre of Postmasters has been created at the level of LSG, HSG-II, HSG-I and PS Group ‘B’ by carving out the cadre from the existing General Line Cadre Posts in Postal Wing and PS Group ‘B’ and designated as Postmaster Gr –I, Postmaster Gr.II , Postmaster Gr.III and Senior Postmaster.
II. Initial constitution of the various Grades of Postmasters shall be done by inviting options/applications from the existing incumbents of LSG, HSG-II, HSG-I in Post offices and PS Group, ‘B’.
III. In subsequent years all the vacancies in Postmaster Gr.I shall be filled up through a Limited Departmental Competitive Examination, From amongst PAs with 5 years regular service in the grade.
IV. All the vacancies in Postmaster Gr. II Posts shall be filled up by promotion from amongst Postmaster Gr. I with 6 years regular service in the grade (including regular service in LSG, if any).
V. All the vacancies in Postmaster Gr. III posts shall be filled up by promotion from amongst Postmaster Gr. II with 5 years regular service the grade (including regular service in HSG II, If any).
VI. 25% of vacancies in the grade of Sr. Postmaster will be filled up by promotion of Postmaster Gr. III with 2 years of regular service in the grade (including regular service in HSG, I if any) and 75% by Inspector of Posts (IPOs) with 6 years of regular service in the grade on the basis of Limited Departmental Competitive Examination (LDCE).
VII. The officials in PS Gr ‘B’ and Senior Postmaster (Gazetted) would be eligible for induction in IPOs, Gr ‘A’ on the basis of a consolidated eligibility list.
6. To begin with the Postal Circles, as per the provisions of the Recruitment Rules, may call for the options/applications with their bio-data from the willing officials holding the posts in the equivalent grades for appointment as Postmaster grade I, II and III respectively. While inviting for the applications it may be categorically stated that:
I. Once and official submits his application he will not be allowed to withdraw the same.
II. Officials who are still left with at least two years of service to retire may only apply in order to avoid their dislocation at the fag end of their service.
III. In the event of their appointment as Postmaster their further career progression will be in the hierarchy in the Postmaster cadre only as per the provisions in the relevant Recruitment Rules and not in the General Line.
7. The applications so received may be scrutinized to find out the eligibility of the applicants. Thereafter the applications of the eligible applicants may be placed before the Screening Committee mentioned under Col. 11 of the respective grades for assessing their suitability based on their ACRs and vigilance clearance provided they attain the minimum bench mark of ‘Good’ Those who are found suitable they may be arranged in the order of seniority for appointment in respective grade of postmaster as they enjoyed in the General Line.
8. If after filling up the posts as per procedure mentioned in above paragraph certain number of posts still remain unfilled the same shall be filled up by promotion as per the provision contained in col. 12 of the respective Recruitment Rules. It may please be noted that in that event the unfilled posts in Postmaster Gr. I will have to be filled up on the basis of Limited Departmental Competitive Examination. The pattern and scheme for Limited Departmental Competitive Examination to fill up the vacancies in the grade of Postmaster Gr.I would follow shortly.
9. All the Postal circles are requested to follow the time-line mentioned below to fill up the posts of Postmaster:
(i) Date of Issue of Circular calling for the options/applications for appointment as Postmaster Grade I, II and III. - 14.12.2010
(ii) Last date for receipt of options/applications along with bio-data - 15.01.2011
(iii) Completion of scrutiny of applications and obtaining Vigilance Clearance and ACR dossiers. - 31.01.2011
(iv) Submission to Screening Committee. - 10.02.2011
(vi) Submission of the minutes to the appointing authority for approval - 01.03.2011
(vii) Issue of appointment orders - 16.03.2011
10. Thereafter the Postmasters so appointed may be deputed for training immediately in consultation with the Training Division of the Directorate.
11. The receipt of the letter may please be acknowledged.
Yours faithfully,
Sd/-
(V. C. Kajla)
Director (SPN)
No.4-17/2008-SPB-II
Government of India
Ministry of Communications & IT
Department of Posts
Dak Bhawan, Sansad Marg
New Delhi – 110001
Dated, 22nd November, 2010
All Chief Post Masters General
Sub: - Introduction of Postmaster Cadre in Postal Wing.
Sir/Madam,
I am directed to say that Department of Posts operates mainly through its about 25500 Departmental Post Offices. The services it offers have grown in the traditional areas of sale of stamps, booking of Money orders and Registered letters as also in Savings Bank functions, especially where Post Offices disburse NREGA wages to beneficiaries. In many post offices these activities are carried out electronically, new services like e-payment, e-post etc is also offered. Further the Department has also entered into agreements with private players like Western Union for money transfers. In the area of mail, both express, parcel and traditional, the Department of Posts faces tremendous competition. It has to offer excellent services by way of continuous upgrades in quality and in the add on value of its mail products, like IOD, national billing, same day delivery of corporate mail etc.
2. In spite of the long existence of the Post Offices and challenges being faced by the Department from private players in the field there had never been an exclusive cadre for Postmasters. The Postal Assistants, LSG/HSG-II, I etc. are posted to man the posts of Postmasters. This system served the Department quite well till some time back. But now in order to improve/upgrade the functioning of the Post Offices, meet the present day requirement of specialization in Postal office management in the wake of introduction of technology, challenges from market and to increase productivity it has absolutely become essential to ensure that key Post Offices are headed by professional managers. Thus, in order to ensure that professionally qualified, trained and meritorious officials head they key Post Offices, it has been decided to introduce a separate cadre of Postmasters comprising the following grades by carving out the posts from existing General Line posts as ordered vide this Directorates letter No. 13-2/2010-PE-I dt. 03.02.2010.
I. Senior Postmaster 116 Posts
(Rs. 9300-34800 + Rs.4800 Grade Pay)
II. Postmaster Gr – III 495 Posts
(Rs.9300-34800 + Rs.4600 Gr. Pay)
III. Postmaster Gr-II 511 Posts
(Rs. 9300-34800 + Rs.4200 Gr. Pay)
IV. Postmaster Gr-I 2097 Posts
(Rs. 5200-20200 + Rs.2800 Gr. Pay)
3. The Recruitment Rules of the above stated grades have since been framed and notified. A copy of the Recruitment Rules called the Department of Posts, Senior Postmaster (Group B Gazetted), Postmaster (Grade ‘ III and II’ – Group B non – Gazetted) and Postmaster (Grade I-Group C non-Gazetted) Recruitment Rules, 2010, dated 9th September, 2010 is forwarded herewith.
4. The number of posts in the various grades of the Postmaster carved out of the existing General Line Posts in various Postal Circles is being issued separately.
5. Thus it may be noted that:
I. A separate cadre of Postmasters has been created at the level of LSG, HSG-II, HSG-I and PS Group ‘B’ by carving out the cadre from the existing General Line Cadre Posts in Postal Wing and PS Group ‘B’ and designated as Postmaster Gr –I, Postmaster Gr.II , Postmaster Gr.III and Senior Postmaster.
II. Initial constitution of the various Grades of Postmasters shall be done by inviting options/applications from the existing incumbents of LSG, HSG-II, HSG-I in Post offices and PS Group, ‘B’.
III. In subsequent years all the vacancies in Postmaster Gr.I shall be filled up through a Limited Departmental Competitive Examination, From amongst PAs with 5 years regular service in the grade.
IV. All the vacancies in Postmaster Gr. II Posts shall be filled up by promotion from amongst Postmaster Gr. I with 6 years regular service in the grade (including regular service in LSG, if any).
V. All the vacancies in Postmaster Gr. III posts shall be filled up by promotion from amongst Postmaster Gr. II with 5 years regular service the grade (including regular service in HSG II, If any).
VI. 25% of vacancies in the grade of Sr. Postmaster will be filled up by promotion of Postmaster Gr. III with 2 years of regular service in the grade (including regular service in HSG, I if any) and 75% by Inspector of Posts (IPOs) with 6 years of regular service in the grade on the basis of Limited Departmental Competitive Examination (LDCE).
VII. The officials in PS Gr ‘B’ and Senior Postmaster (Gazetted) would be eligible for induction in IPOs, Gr ‘A’ on the basis of a consolidated eligibility list.
6. To begin with the Postal Circles, as per the provisions of the Recruitment Rules, may call for the options/applications with their bio-data from the willing officials holding the posts in the equivalent grades for appointment as Postmaster grade I, II and III respectively. While inviting for the applications it may be categorically stated that:
I. Once and official submits his application he will not be allowed to withdraw the same.
II. Officials who are still left with at least two years of service to retire may only apply in order to avoid their dislocation at the fag end of their service.
III. In the event of their appointment as Postmaster their further career progression will be in the hierarchy in the Postmaster cadre only as per the provisions in the relevant Recruitment Rules and not in the General Line.
7. The applications so received may be scrutinized to find out the eligibility of the applicants. Thereafter the applications of the eligible applicants may be placed before the Screening Committee mentioned under Col. 11 of the respective grades for assessing their suitability based on their ACRs and vigilance clearance provided they attain the minimum bench mark of ‘Good’ Those who are found suitable they may be arranged in the order of seniority for appointment in respective grade of postmaster as they enjoyed in the General Line.
8. If after filling up the posts as per procedure mentioned in above paragraph certain number of posts still remain unfilled the same shall be filled up by promotion as per the provision contained in col. 12 of the respective Recruitment Rules. It may please be noted that in that event the unfilled posts in Postmaster Gr. I will have to be filled up on the basis of Limited Departmental Competitive Examination. The pattern and scheme for Limited Departmental Competitive Examination to fill up the vacancies in the grade of Postmaster Gr.I would follow shortly.
9. All the Postal circles are requested to follow the time-line mentioned below to fill up the posts of Postmaster:
(i) Date of Issue of Circular calling for the options/applications for appointment as Postmaster Grade I, II and III. - 14.12.2010
(ii) Last date for receipt of options/applications along with bio-data - 15.01.2011
(iii) Completion of scrutiny of applications and obtaining Vigilance Clearance and ACR dossiers. - 31.01.2011
(iv) Submission to Screening Committee. - 10.02.2011
(vi) Submission of the minutes to the appointing authority for approval - 01.03.2011
(vii) Issue of appointment orders - 16.03.2011
10. Thereafter the Postmasters so appointed may be deputed for training immediately in consultation with the Training Division of the Directorate.
11. The receipt of the letter may please be acknowledged.
Yours faithfully,
Sd/-
(V. C. Kajla)
Director (SPN)
Eight Modernized Post Offices Dedicated to Public in Delhi Project Arrow Transforming Postal Services –Sachin Pilot
Sh. Sachin Pilot, the Union Minister for Communications and Information Technology today dedicated eight post offices to the public in Delhi under Project Arrow. Sh. Ajay Maken, the Union Minister of State for Home was also present. These Post Offices are Delhi Cantt, R.K.Puram-V, Andrewsganj, IARI (Indian Agriculture Research Institute), Patel Nagar, Bengali Market, South Avenue and S.R.T. (Swami Ram Tirth) Nagar. All the Post Offices participated in the function organized at Andrewsganj Post Office through a video link.
Sh. Pilot said that a large number of Post Offices in Delhi Postal Circle are getting transformed under Project Arrow. 36 Post Offices had already undergone complete overhaul last year. The Minister said that the latest Phase of Project Arrow would cover 19 Post Offices in Delhi, of which 8 have been dedicated today and the remaining 11 would be dedicated shortly. Besides, uniform brand hierarchy and a single window service system reducing waiting time for customers, the Post Office employees have been sensitised and imparted training in soft skills and IT (Information Technology). All the Post Offices are equipped with broad band connectivity to provide web-based services of the Department such as e-Money Order, Western Union Money Transfer, Instant Money Order, e-Post etc.
Sh. Ajay Maken thanked Sh. Pilot for the initiative. Sh. Pilot assured him that the Department of Posts would continue to upgrade postal services in Delhi.
Speaking on the occasion Chief Post Master General, Delhi Circle Ms. Rameshwari Handa said that the Project Arrow of Department of Posts is laying foundation for systematic transformation of India Post. She said Project Arrow has won Prime Minister’s award for excellence. There is focus on improving efficiencies of Mail Delivery, Remittances, Savings Bank and Office Service Level. Similarly, enhanced Branding, Technology, Human Resources and Infrastructure are being deployed to deliver better services.
Source : Press Information Bureau
Sh. Pilot said that a large number of Post Offices in Delhi Postal Circle are getting transformed under Project Arrow. 36 Post Offices had already undergone complete overhaul last year. The Minister said that the latest Phase of Project Arrow would cover 19 Post Offices in Delhi, of which 8 have been dedicated today and the remaining 11 would be dedicated shortly. Besides, uniform brand hierarchy and a single window service system reducing waiting time for customers, the Post Office employees have been sensitised and imparted training in soft skills and IT (Information Technology). All the Post Offices are equipped with broad band connectivity to provide web-based services of the Department such as e-Money Order, Western Union Money Transfer, Instant Money Order, e-Post etc.
Sh. Ajay Maken thanked Sh. Pilot for the initiative. Sh. Pilot assured him that the Department of Posts would continue to upgrade postal services in Delhi.
Speaking on the occasion Chief Post Master General, Delhi Circle Ms. Rameshwari Handa said that the Project Arrow of Department of Posts is laying foundation for systematic transformation of India Post. She said Project Arrow has won Prime Minister’s award for excellence. There is focus on improving efficiencies of Mail Delivery, Remittances, Savings Bank and Office Service Level. Similarly, enhanced Branding, Technology, Human Resources and Infrastructure are being deployed to deliver better services.
Source : Press Information Bureau
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